Service tenet: true feelings, conscientiousness, convenience and efficiency
Providing first-class service, quality accessories and technical support is the commitment of Brother Packaging Machinery to customers and the primary obligation of every employee. Customer evaluation and satisfaction are the only criteria for testing the quality of a company's services. The company will work with business partners in various fields to fully leverage and protect customers' investment, and provide comprehensive services in product integration, system implementation, technical support, and employee training. At the same time, each customer of Brother Packaging Machinery will have an assigned senior executive member responsible for keeping track of and communicating with each other in order to get timely feedback on products and services.
·customer service:
The company will work with business partners in various fields to provide planning, design, configuration, installation, implementation and upgrade of user automated data collection solutions.
The company will provide comprehensive and professional services to ensure the successful implementation of packaging machinery products.
·Technical Support:
The after-sales service department will be responsible for customer after-sales service and maintenance support. Through perfect and advanced technical means, such as technical maintenance, customer support center, etc., systematically guarantee the timeliness, continuity and professionalism of after-sales service, and provide high-quality packaging machinery parts.